Searching for Grasshopper alternate options? In case your group has outgrown a primary digital telephone system, you’ve come to the best place.
Grasshopper is widespread for fast setup and core name dealing with—enterprise numbers, VoIP calling, texting, voicemail greetings, extensions, and inbound faxing—making it a standard alternative for small companies within the U.S. and Canada. It’s additionally simple to port an current quantity and choose from native, toll-free, or self-importance choices.
However as soon as name quantity rises or your workflows get extra complicated, Grasshopper can begin to really feel limiting. Under, we break down the highest 10 Grasshopper alternate options for 2026, evaluating pricing, options, and best-fit use instances so you may select the best possibility for the place what you are promoting is headed.
Grasshopper Options at a Look
Right here’s a fast comparability of the highest Grasshopper alternate options.
| Answer | Value (begins from) | Greatest For | High Options |
|---|---|---|---|
| Nextiva | $15/consumer/month | Cloud-based enterprise communications | Low worldwide calling charges Limitless calls & video conferencing Video conferences IVR Good name routing |
| GoTo Join | Contact gross sales | Enterprise telephone system with fewer options | Worldwide calling plans Maintain music and name queues Drag-and-drop editor to configure name flows AI-powered clever automation and insights |
| OnSIP | $49.95/account/month | Hosted PBX for small to medium-sized distant groups | Auto attendant or digital receptionist Queues and teams Worldwide dialing |
| Cellphone.com | $15/consumer/month | Companies in search of a primary VoIP telephone system | Enterprise textual content messages (further payment) Voicemail to textual content Cellphone quantity porting Native enterprise telephone numbers with space codes for every location Maintain music |
| Mitel | $20.99/consumer/month | Superior group collaboration capabilities | Crew collaboration software program Video conferencing IVR Cell app dialer (iOS/Android) |
| Google Voice | $10/consumer/month | US-based customers who use Google Workspace closely | Calls to the U.S., Canada, and most European nations Textual content messaging Name recording Voicemail transcription G-suite integration & cell apps (Android & IOS) |
| 8×8 | Contact gross sales | Companies solely in search of a VoIP telephone system | Worldwide calling to 14 nations SMS, MMS, and group chat Audio and video conferencing Microsoft Groups integrations Cell and desktop apps |
| Zoom Cellphone | $15/consumer/month (U.S. & Canada solely) | Utilizing it in tandem with the video-conferencing app Zoom | Clever name routing Integrations with Slack, Google, Zapier, and Calendly Video and audio calls made by Zoom’s VoIP community are high-quality and safe |
| Aircall | $30/license/month | Small groups and VoIP name facilities | IVR Dialog tags to categorize name recordings Analytics like missed name fee, name quantity Desktop notifications for incoming calls |
| Dialpad | $15/consumer/month | Companies in search of an AI answer | Actual-time name transcription and post-call summaries AI-enabled teaching Predictive CSAT instruments |
Begin calling for simply $15/mo.
See why over 100,000 companies switched to Nextiva. Now you may get all of it for $15/month per consumer.
Why Change From Grasshopper?
Though Grasshopper is an efficient introduction to digital telephone techniques, its restricted capabilities when name quantity will increase or workflows get extra complicated and poor name high quality will go away you wanting extra.
These are a few of the widespread causes that companies search for Grasshopper alternate options:
- It isn’t constructed for scalability. Grasshopper is constructed for easy setups, however it may begin to really feel restrictive as your enterprise communication wants develop. It doesn’t combine straight with widespread enterprise apps like Zoho, Salesforce, and HubSpot, which makes it more durable to maintain buyer information in a single place and work from a unified workflow. Automation is proscribed too (past fundamentals like automated texts), in order name quantity rises, these gaps can decelerate follow-up and scale back call-handling effectivity.
- It solely gives primary name administration options. Although Grasshopper is a cloud-based digital telephone system, it doesn’t embody native video calling or collaboration options. You’ll be able to’t ship or obtain information, or share your display screen utilizing Grasshopper. Restricted name analytics, fewer auto-reply choices, no shared quantity or shared electronic mail, and no name recording facility make it much less interesting for companies that need a complicated communication answer.
- It may be costly. Grasshopper gives three predominant pricing plans primarily based on the variety of customers, telephone numbers, and extensions you want. The bottom plan begins at $14 per consumer month-to-month. However Grasshopper’s worldwide calling charges aren’t aggressive, so you might rack up a hefty invoice. And since their plans lack superior options, that you must pay further charges for the additional options you utilize.
- It lacks analytics depth. There are three predominant report varieties (utilization, element, exercise) with metrics like name quantity, common name size, caller ID, and extensions. These are helpful for primary name logs and easy historic reporting however lack superior capabilities reminiscent of actual‑time dashboards and speech analytics. For primary reporting it’s tremendous, however you’ll be restricted if you need deeper visibility into traits, efficiency by marketing campaign, or detailed teaching analytics.
- It covers solely primary name routing. Grasshopper covers primary routing: auto‑attendant, extensions, name forwarding, enterprise hours, and easy ring‑all or sequential ringing. Critiques and product overviews constantly describe it as a easy digital telephone system with out superior contact‑heart‑type routing reminiscent of full queues, abilities‑primarily based routing, or refined escalation logic. So for heavier name volumes, you’ll hit your restrict rapidly for those who want queues, ring teams, or smarter escalation guidelines.
In terms of a richer characteristic set, Grasshopper plans are costly in comparison with digital telephone companies like Nextiva, which provide limitless voice and video calls, voicemail, toll-free numbers, enterprise integrations, and extra superior options in most plans.
The excellent news is that there are lots of Grasshopper alternate options accessible to satisfy your communication wants.
How We Evaluated the Greatest Grasshopper Options
These are the standards we used when have been researching Grasshopper alternate options:
- Pricing + complete worth. Plan price, what’s included vs add-ons, and any charges that change the true month-to-month spend.
- Core voice options + name stream flexibility. Name dealing with, routing depth, and whether or not the platform helps extra superior name flows as wants develop.
- Reliability + name high quality. Uptime expectations, dropped-call danger, and whether or not the service holds up in day-to-day use.
- Integrations (particularly CRM). Native integrations (or robust Zapier/API choices) that scale back handbook work and preserve buyer information related.
- Ease of use + assist. How rapidly a group can get arrange, how intuitive the apps are, and the way responsive assist is when points come up.
High 10 Grasshopper Options
We consider all Grasshopper alternate options (and all enterprise communications platform alternate options) primarily based on pricing plans, options, ease of use, buyer assist, and third-party score websites like G2 or GetVoIP. Based mostly on this criterion, we then counsel what sort of firms it’s best suited to.
1. Nextiva: Greatest different for cloud-based enterprise communications
Nextiva is a cloud-based enterprise telephone system that meets the wants of small companies whereas providing enterprise-grade performance.
That is an all-in-one communications answer that provides enterprise telephone service with video conferencing, collaboration instruments, and extra for companies of all sizes.
U.S. Information named it the greatest enterprise telephone system for 4 years working. Widespread overview websites like G2 additionally fee this firm extremely in comparison with different VoIP options.
Greater than 100,000 companies throughout the U.S. use Nextiva, together with Amazon, Cisco, Netflix, and the Pac-12 Convention. Nextiva has been serving to firms supercharge their telephone techniques since 2006.
Key options
Nextiva gives voice & video calling, textual content and group messaging, third-party integrations, and strong name administration options. As an alternative of utilizing a number of companies and apps, you may maximize effectivity with it’s extremely rated enterprise telephone app — NextivaONE.
Nextiva has a strong VoIP telephone service with greater than 40+ normal and superior options.
Listed below are some options that make this unified communications platform a greater different to Grasshopper:
- Low worldwide calling charges
- Limitless calls & video conferencing
- Superior IVR with Conversational AI
- Analytics and automation
- Good name routing
- Enterprise textual content messaging
- Voicemail transcription
- Customizable Caller ID
- On-demand name recording
- Enterprise name forwarding
- Cell and desktop softphones
- XBert AI receptionist
Pricing
Nextiva has 4 plans that supply highly effective VoIP options with out breaking the financial institution. It’s also possible to request a no-obligation quote to find out eligibility for extra reductions and gives.
Tiered pricing choices cater to various enterprise wants:
- The entry-level, the Core plan ($15), gives voice and video calling capabilities, in addition to SMS textual content messaging assist.
- For extra complete options, the Have interaction plan ($25) incorporates all Core options whereas introducing name heart functionalities, together with queue administration, name routing, and an AI-powered chatbot for round the clock buyer help.
- The highest-tier Energy Suite CX ($75) gives the complete spectrum of companies, enhancing the Have interaction plan with superior options reminiscent of clever routing algorithms, seamless integrations with CRM and CDP techniques, and strong supervisor dashboards for efficiency monitoring and analytics.
Why Nextiva is an efficient different to Grasshopper
Nextiva goes above and past simply VoIP. Its highly effective capabilities, together with CRM integrations, superior options, and all-around efficiency, guarantee a dependable and seamless communication expertise.
It’s the highest choose for companies searching for effectivity and reliability of their communication options. 8,400 Nextiva evaluations and a score of 4.6 out of 5 on overview websites like GetVoIP present how a lot Nextiva prioritizes its clients’ wants.
The convenience of setup and use, glorious buyer assist, nice options, nice return on funding, enterprise-grade safety, and all-in-one enterprise communication answer make Nextiva the perfect Grasshopper different.
“What actually units Nextiva aside is their unwavering dedication to assembly our distinctive firm wants. They didn’t merely provide a one-size-fits-all answer; as a substitute, they took the time to know our particular necessities and tailor-made their companies exactly to go well with us.”
~ Ari M.
2. GoTo Join: Nice alternative for startups needing fewer options
Previously often called Jive, GoTo Join is a VoIP telephone service, very like Grasshopper. They usually provide merchandise for convention room calls, delivering coaching, and working on-line webinars.
Key options
- Worldwide calling plans
- Maintain music and name queues to maintain callers on the road
- Net-based video conferencing for as much as 250 members
- Drag-and-drop editor to configure name flows
- Integrations with instruments like HubSpot, Zendesk, and Microsoft
- AI for GoTo Join for clever automation and insights
Pricing
GoTo Join gives three plans for various wants: Join Cellphone System, Join CX, and Join Contact Heart. You want to attain out to their gross sales for a customized quote.
Greatest for
Startups in search of a enterprise telephony system with fewer options.
3. OnSIP: Greatest for SMB distant groups in search of hosted PBX
OnSIP is a hosted VoIP companies supplier providing video conferencing and high-quality VoIP telephone calls. It’s designed to assist companies improve conventional landlines and swap to a contemporary different that strikes with their group, wherever they’re.
Key options
With OnSIP, you get enterprise PBX options and a cloud platform’s productivity-boosting capabilities, although the complete potential is dependent upon the OnSIP pricing plan you select..
- Auto attendant or digital receptionist
- Queues and teams to deal with incoming calls
- Distant workplace capabilities
- HD calling & convention suite
- Extension dialing
- Worldwide dialing
Pricing
OnSIP’s Primary Plan begins at $49.95 per 30 days per account. Calling minutes aren’t included; they’re charged at 3.2¢ per minute. The Limitless Plan begins at $18.95 per 30 days with a five-user minimal, leading to a minimal month-to-month price of $94.75.
Greatest for
Small- to medium-sized distant groups in search of a hosted PBX.
4. Cellphone.com: The go-to possibility for a primary VoIP telephone system
Cellphone.com is a enterprise telephone system supplier. It gives entrepreneurs and small enterprise proprietor a neater option to handle their enterprise communication.
Key options
Cellphone.com gives 50+ options throughout their enterprise telephone system packages, together with:
- Enterprise textual content messages (further payment)
- Voicemail to textual content
- Cellphone quantity porting
- Native enterprise telephone numbers with space codes for every location
- Maintain music
Pricing
Cellphone.com gives three completely different pricing plans: The Primary plan begins at $15 per consumer per 30 days, the Plus plan begins at $22.50, and the Professional plan begins at $33.33 per consumer per 30 days (billed yearly).
Greatest for
Companies in search of a primary VoIP telephone system.
5. Mitel: Greatest for superior group collaboration capabilities
Very similar to the opposite Grasshopper alternate options, Mitel gives a set of enterprise communication instruments, together with a VoIP telephone system, contact heart, and collaboration software program.
Key options
Mitel’s cloud telephone system contains some nice options like:
- Crew collaboration software program
- Video conferencing
- Integrations with Microsoft Groups, Chrome browser, Google Cloud, and Salesforce
- Interactive Voice Response (IVR) expertise to greet direct and divert callers
- Cell app dialer to supply enterprise telephone quantity connectivity (iOS/Android)
Pricing
Mitel has three predominant plans for its enterprise VoIP packages: The Necessities plan begins at $20.99/consumer/month, the Premier plan begins at $26.59/consumer/month, and the Elite plan begins at $38.49/consumer/month.
Greatest for
Companies in search of superior group collaboration capabilities.
6. Google Voice: Best option for US-based Google Workspace customers
Google Voice is Google’s VoIP providing, permitting you to make and obtain calls over the web. The straightforward-to-use device makes use of conversational AI for intuitive calling experiences and time financial savings. Along with telephone calls, you may also ship texts by way of Google Voice.
Key options
- Calls between Google Voice numbers
- Calls to the US, Canada, and most European nations
- Textual content messaging, name forwarding, and name recording
- Voicemail transcription
- G-suite integration & Cell apps (Android & IOS)
Pricing
Google Voice has three handy plans with an growing variety of options. You’ll be able to count on to pay $10/consumer/month for his or her Starter plan, $20/consumer/month for his or her Normal plan, and $30/consumer/month for his or her Premier plan.
Greatest for
U.S.-based customers who use Google Workspace closely.
7. 8×8: Greatest for companies that solely want a VoIP telephone system
8×8 is a full unified communications and call heart platform, although it’s extra complicated and sales-led than Grasshopper. It’s a VoIP service with a unified platform for contact heart, enterprise telephone, video, chat, and APIs. Every runs by an organization’s privately hosted PBX platform managed by 8×8.
8×8 gives companies VoIP options like auto attendant, name recording, and voicemail to electronic mail. As a Grasshopper different, 8×8 is a step up.
Key options
- Worldwide calling to 14 nations
- SMS, MMS, and group chat
- Audio and video conferencing
- Microsoft Groups integrations
- Cell and desktop apps
Pricing
8×8 has 4 pricing plans: Contact Heart, CX Past the Contact Heart, Communications APIs, and Unified Communications. You have to contact their gross sales division for all costs.
Greatest for
First rate possibility for companies solely in search of a VoIP telephone system.
8. Zoom Cellphone: Best for Zoom video-conference app customers
Zoom is greatest identified for serving to companies host on-line conferences. It additionally gives different communication options by its Zoom Cellphone — a enterprise telephone service that permits customers to make and obtain calls.
It’s not as feature-rich as Nextiva, but it surely’s an excellent different to Grasshopper.
Key options
Zoom has some nice options in its communications package deal, together with:
- Clever name routing
- Integrations with Slack, Google, Zapier, and Calendly
- On-line whiteboard to collaborate visually mid-conference
- Video and audio calls made by Zoom’s VoIP community are high-quality and safe
Pricing
Zoom gives a free plan for video conferencing. To entry its digital telephone system, you’ll have to improve. For the US & Canada plan, pricing begins from $15 per 30 days per consumer or $10 per 30 days for metered calling. Enterprise Plus (10 customers minimal) prices $22.49 per 30 days per consumer.
Greatest for
Useful to make use of in tandem with the video-conferencing app Zoom.
9. Aircall: Greatest for small groups and VoIP name facilities
Aircall is a VoIP platform made particularly for contact facilities. It integrates with helpdesk and CRM software program and is designed particularly to handle buyer conversations. It’s a powerful Grasshopper competitor if you need a VoIP name heart and name monitoring performance.
Key options
- IVR menus and ring teams
- Dialog tags to categorize and filter earlier name recordings
- Customized enterprise hours to cease incoming calls from heading to voicemail
- Analytics like missed name fee, name quantity, and first-call decision
- Desktop notifications for incoming calls
Pricing
Aircall has two predominant pricing tiers. Pricing for the Necessities plan begins at $30 per 30 days, bought for no less than three customers, whereas the Skilled plan begins at $50 per 30 days for a similar variety of customers.
Greatest for
Small groups and VoIP name facilities.
10. Dialpad: Best for companies wanting an AI answer
Dialpad focuses closely on AI-powered calling and analytics, which can be greater than some companies want in the event that they solely need primary name dealing with. Nonetheless, its superior VoIP performance provides it the higher hand over Grasshopper.
Key options
- Actual-time name transcription and post-call summaries
- Switch what you are promoting telephone quantity (porting)
- AI-enabled teaching to assist gross sales groups talk extra successfully
- Predictive CSAT instruments to anticipate and alter buyer satisfaction in real-time
Pricing
The Normal plan begins at $15/consumer/month, and the Professional plan begins at $25/consumer/month. For the Enterprise plan, you’ll want to speak to their gross sales group for a quote.
Greatest for
Companies in search of an AI answer.
Which Grasshopper Various Is Greatest for Your Enterprise?
Which of them matches your scenario greatest?
- In case you’re a rising enterprise and want stronger routing, reporting, and room to broaden: Nextiva
- In case you’re a solo proprietor who simply wants a enterprise quantity + primary calling: Google Voice, Cellphone.com
- In case you’re a small group that wishes a easy improve from Grasshopper: GoTo Join, 8×8
- In case your gross sales/assist group runs excessive name quantity and wishes name center-style workflows: Aircall, Dialpad
- In case you’re already invested in a platform ecosystem: Zoom Cellphone, Google Voice (Google Workspace)
- In case you want hybrid/on-prem PBX compatibility: Mitel, OnSIP
Nextiva Beats the Grasshopper Options
When in search of the perfect different to Grasshopper, take into account your particular wants and the options most vital to you.
In case you’re in search of a star amongst Grasshopper alternate options that provides superior VoIP options at reasonably priced costs, go for Nextiva.
Wonderful Service is integral to Nextiva’s group tradition. In terms of bodily safety and community safety, Nextiva has superior reliability. Calls are dealt with by one among eight military-grade information facilities throughout america.
As a unified communications platform, Nextiva has all of the important and superior telephone, communication, and collaboration options what you are promoting wants. With versatile pricing choices for companies at any stage, you’re positive to seek out Nextiva to be the perfect Grasshopper different.
Outgrowing Grasshopper?
You deserve greater than primary options. Improve to Nextiva for an entire communication answer.
Grasshopper Options FAQs
Solutions to some widespread questions on the perfect different to Grasshopper.
Nextiva features a cloud-based VoIP service and video conferencing, surpassing Grasshopper’s capabilities. Dialpad gives voice, SMS, video conferences, and messaging even of their primary plan, not like Grasshopper. GoTo Join contains video conferencing and limitless worldwide calling to over 50 nations, not like Grasshopper.
Google Voice and Grasshopper each serve small companies however cater to completely different wants. Your best option is dependent upon what you are promoting measurement, characteristic wants, and finances:
– Select Google Voice for low-cost, primary VoIP with Google integration.
– Select Grasshopper for a extra strong, scalable enterprise telephone system with superior options and assist.
Grasshopper will not be HIPAA compliant. However a HIPAA-compliant communication device may also help you safeguard delicate well being info, guarantee authorized compliance, and improve belief together with your sufferers or purchasers. There are a number of alternate options that prioritize HIPAA compliance, together with:
Nextiva: Nextiva is a HIPAA-compliant platform with encrypted information transmission, safe information facilities, and requires clients to signal a Enterprise Affiliate Settlement (BAA) that covers HIPAA privateness and safety guidelines. Some options have restricted or disabled performance to take care of compliance, reminiscent of voicemail-to-email, fax-to-email, and SMS texting can’t comprise protected well being info (PHI).
RingCentral: RingCentral additionally gives safe messaging and telephony choices that align with HIPAA laws, they usually additionally require that you just signal a Enterprise Affiliate Settlement (BAA).
Zoom for Healthcare: This particular model of Zoom ensures that video conferences and telehealth consultations adhere to HIPAA requirements, in addition to provide end-to-end encryption, guaranteeing affected person information privateness.
When contemplating a dependable communication answer for what you are promoting, right here’s how Grasshopper’s reliability compares to different choices:
Giant Companies and Enterprises: For bigger entities needing strong and safe platforms, RingCentral and eight×8 provide reliability with their complete options and safety measures.
Small- and Medium-Sized Companies: Nextiva and GoTo Join current a stable alternative, offering not simply dependable voice companies but additionally the choice to broaden with buyer assist instruments as what you are promoting scales.
Startups and Solopreneurs: Ooma and Vonage ship easy, cost-effective options that keep a powerful deal with user-friendliness, making certain a hassle-free expertise.
Distant Groups: For groups working remotely, Zoom One gives a wonderful video conferencing expertise alongside a number of instruments for group collaboration, making certain seamless communication no matter location.
