The Alcohol and Gaming Fee of Ontario has fined Betty Gaming Ltd. C$120,000 after figuring out weaknesses within the firm’s age-verification and participant eligibility methods let underage customers entry its Betty.ca on-line playing platform.
The regulator stated Betty knowledgeable the AGCO in November 2025 after figuring out a vulnerability affecting its age-restriction and eligibility controls. Because of this, 9 folks youthful than 19 efficiently opened accounts, deposited cash, and gambled on the location. One other 14 underage people created accounts however by no means deposited funds.
AGCO widens enforcement as compliance failures by Betty Gaming draw penalties
Ontario’s gaming guidelines require operators to have dependable safeguards that cease underage entry and ensure participant eligibility earlier than any account is created. In response to the AGCO, these protections are designed to maintain younger folks away from playing whereas reinforcing belief within the province’s regulated on-line gaming market.
The financial penalties relate to alleged breaches of the Registrar’s Requirements for Gaming. The requirements prohibit operators from permitting underage people to create accounts, check in, or gamble on-line. In addition they require corporations to assemble, full, and validate related participant data earlier than an account is established.
The AGCO stated each registered operator is liable for ensuring its know-how works correctly earlier than it reaches clients. When these methods fail, the regulator stated, younger folks may be uncovered to playing and confidence in Ontario’s regulated market may be weakened.
“The authorized age requirement is among the most simple and vital safeguards in Ontario’s regulated gaming market. Younger folks should not be capable of create accounts, deposit cash, or gamble on-line. Registered operators are liable for ensuring their methods work earlier than these methods go dwell. When these duties will not be met, we are going to take motion to guard younger folks and uphold confidence in Ontario’s regulated market,” stated Dr. Karin Schnarr, Chief Govt Officer and Registrar, AGCO.
Betty Gaming can problem the Order of Financial Penalty. Beneath Ontario’s course of, operators have 15 days to enchantment to the Licence Enchantment Tribunal, an impartial adjudicative physique working inside Tribunals Ontario.
The enforcement motion matches right into a wider sample of AGCO oversight through the previous 12 months. Earlier, the regulator revoked lottery vendor registrations related to unapproved Prime Slot playing machines within the Larger Toronto Space and later carried out greater than 200 inspections throughout bars, eating places, and lottery retailers. These efforts resulted within the removing of greater than 50 machines that the AGCO stated had been working illegally in areas accessible to minors and different weak teams.
The regulator has additionally taken motion towards licensed operators over compliance points, together with a C$54,000 ($38,500) penalty issued to Nicely Performed Media over a promotional supply the AGCO stated inspired high-risk playing and failed to obviously disclose key phrases.
In Ontario, most on-line playing requires contributors to be a minimum of 19 years previous, though on-line lottery ticket purchases are permitted from age 18. The AGCO oversees the province’s alcohol, hashish, gaming, and horse racing sectors by means of a risk-based regulatory framework centered on compliance, integrity, and public security.
Featured picture: Betty Gaming by way of press launch / AGCO by way of X
